If the user gets this error and they know no one else is posting.  Go to the features table and do the following:

 

UPDATE features SET "value"='N' WHERE feature_id='RecPostFlg';

 

 

Keep in mind, if they have multiple branches, you may have to do a select from features where feature_id = 'RecPostFlg' and then set the flag to N for the branches that are not able to post.