When trying to print documents if some of the settings are not set up right a 545 or 535 or 525 error may come up. Usually an error in the 500 series is a printing problem. The first thing you can look at is which printer they have set as default. Go to start>settings>printers. Check and see if the printer that is defaulted is the one that it should be. Then check feature initialization 3005 or 3007. 3005 will tell you the various reports and which printer they will print off to. Make sure that they are set as default. 3007 will tell you what format the various reports are set as. You should be able to find it from this.